How many IT teams use Spiceworks Help Desk?

28 companies in our database use Spiceworks Help Desk, spanning 3 countries with the largest concentration in the United States.

What other tools do Spiceworks users have?

Companies using Spiceworks Help Desk also deploy tools like ConnectWise ScreenConnect, TeamViewer, and KnowBe4 Security Awareness Training for remote support and security training.

Is Spiceworks Help Desk really free?

Spiceworks offers a free tier for core help desk features. Teams needing more advanced capabilities or larger user bases can upgrade to the paid Premium Plan.

Spiceworks Help Desk: 28 companies using it

28 companies in our database
3 countries
Pay per contact, no subscription

Spiceworks Help Desk is a cloud-based ticketing solution used by 28 companies across 3 countries. We have 29 contacts at these organizations in IT operations and management roles.

Use this list to find IT leaders and support staff who already use Spiceworks and may be evaluating related tools or services.

Companies: 28
Contacts: 29
Countries: 3
Category: Help Desk Software

Try Backchannels free

Reach decision-makers at companies using Spiceworks Help Desk

Filter 28 accounts to your ICP and unlock the contacts you want. Pay per contact, no subscription.

Browse contacts free

No credit card. Preview before you spend a credit.

What is Spiceworks Help Desk?

Spiceworks Help Desk is a cloud-based ticketing platform designed for small and medium-sized businesses. It offers a free tier with core help desk features, plus optional paid plans for larger teams and advanced capabilities.

Vendor: Spiceworks
Pricing: Free tier; paid Premium Plan for larger teams and advanced features

Sample companies that use Spiceworks Help Desk

Company	Location	Contacts
InMed	United States	2
Acceptance	United States	1
Arrow Moving & Storage Co., Inc.	United States	1
Bureau	United States	1
Cascade	United States	1
Centrada	United States	1
Cesca	United States	1
City Supply Corporation	United States	1
Clayco	United States	1
Competitive Energy Services	United States	1
Detroit	United States	1
Georgia Transformer Corp	United States	1

16 more companies use Spiceworks Help Desk

Browse the full list free →

A sample of the companies in our database. The full account list and contacts are available in the app.

Who you can reach at Spiceworks Help Desk companies

Our contacts at these companies span 4 IT Support staff, 4 IT Managers, and 3 Systems Administrators. These roles decide on support tools and manage day-to-day ticket operations.

By role

IT Support4
Software Engineer4
IT Manager4
Systems Administrator3
CEO / Founder2
Operations Manager2
VP Engineering1
Security Engineer1

By country

United States26
Canada2
South Africa1

Spiceworks Help Desk alternatives

1. Zendesk
Help desk software supporting small and medium-sized businesses with broader feature set
2. Jitbit Helpdesk
Alternative ticketing platform; starts at $24.92/month
3. HelpSpot
On-premise and cloud help desk solution for teams migrating from Spiceworks
4. SolarWinds Web Help Desk
Competitor help desk tool listed among top Spiceworks alternatives

Frequently asked questions

How many IT teams use Spiceworks Help Desk?: 28 companies in our database use Spiceworks Help Desk, spanning 3 countries with the largest concentration in the United States.
Who should I contact at these companies?: We have contacts including 4 IT Support staff, 4 IT Managers, and 3 Systems Administrators. These roles manage ticketing systems and support operations.
What other tools do Spiceworks users have?: Companies using Spiceworks Help Desk also deploy tools like ConnectWise ScreenConnect, TeamViewer, and KnowBe4 Security Awareness Training for remote support and security training.
Is Spiceworks Help Desk really free?: Spiceworks offers a free tier for core help desk features. Teams needing more advanced capabilities or larger user bases can upgrade to the paid Premium Plan.

What these companies also use

Based on the other products the same people reviewed. Browse every tool.