Talk to the Backchannels team
We're a small team and we answer our own email. Pick the channel that fits and you'll hear back from a person, usually within one business day.
Talk to sales
Questions about coverage, ICP filtering, CRM sync, or a plan for more than 10,000 contacts a month? Tell us what your team is trying to build and we'll show you whether the data fits.
Email salesinfo@backchannels.coGet support
Trouble with your account, credits, an export, or a Salesforce/HubSpot connection? Support is available to every account, no plan tier required.
Email supportinfo@backchannels.coReach the founder
Partnerships, press, feedback on the product, or something that doesn't fit the boxes above — this goes straight to Joe.
Email Joejoe@backchannels.coPrivacy and data requests
To access, correct, or delete personal data we hold about you, or to opt out of our database, email info@backchannels.co. We verify identity before processing a request. This applies to GDPR and CCPA rights alike — you do not need to be a customer to make a request.
See our Privacy Policy and Terms of Service for the full detail.
Looking for a quick answer?
Pricing, credits, CRM sync and data coverage are all covered in the Help & FAQ, and current plans are on the pricing page.