Sprinklr Service: 32 companies
- 32 companies in our database
- 12 countries
- Pay per contact, no subscription
Sprinklr Service is an AI-native omnichannel customer service platform that unifies support across 30+ digital channels including social media, email, chat, and voice. Sprinklr, the vendor, positions it as an enterprise contact center solution for businesses managing distributed support teams.
We found 32 companies using Sprinklr Service, with 34 tracked contacts across 12 countries. The largest concentration is in the United States. Marketing Managers and Operations Managers dominate the contact roster.
- Companies
- 32
- Contacts
- 34
- Countries
- 12
- Category
- Omnichannel contact center software
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What is Sprinklr Service?
Sprinklr Service is a cloud-based customer service platform that brings communications from 30+ digital channels onto a single unified inbox, so agents can manage support cases and customer interactions from one workspace. It includes case management, agent workspace, bots, automation, and analytics. Sprinklr develops the product as part of its broader Unified CXM suite.
- Vendor
- Sprinklr
- Pricing
- Custom quote-based plans; formerly offered tiered plans starting around $249/month
Sample companies that use Sprinklr Service
| Company | Location | Contacts |
|---|---|---|
| HGS - Hinduja Global Solutions | India | 2 |
| Teleperformance | India | 2 |
| All | United States | 1 |
| Blackbaud | United States | 1 |
| Blue Star Limited | India | 1 |
| CBS Interactive | United States | 1 |
| Deloitte | India | 1 |
| Dovenmuehle | United States | 1 |
| EHN Canada | Colombia | 1 |
| Emirates NBD | United Arab Emirates | 1 |
| GEICO | United States | 1 |
| Great Canadian Entertainment | Canada | 1 |
20 more companies use Sprinklr Service
Browse the full list free →A sample of the companies in our database. The full account list and contacts are available in the app.
Who you can reach at Sprinklr Service companies
7 Marketing Managers are your largest contact group. 4 Operations Managers are also well represented. Both roles typically oversee customer service delivery and vendor relationships.
By role
- Marketing Manager7
- Operations Manager4
- Customer Support Specialist2
- Data Analyst2
- Project Manager2
- Customer Success Manager2
- PR / Communications1
- Sales Development Representative1
By role, measured in contacts.
By country
- United States11
- India10
- Brazil2
- Canada2
- United Arab Emirates2
- Ireland1
- Romania1
- Singapore1
By country, measured in contacts.
Sprinklr Service alternatives
1. Genesys Cloud CX
Enterprise contact center platform, ranked as a top alternative on Gartner
2. NICE CXone
Omnichannel customer engagement platform, among the top three alternatives
3. Agentforce Service
Salesforce's service cloud offering, positioned as a leading Sprinklr alternative
4. Amazon Connect
Cloud contact center service with omnichannel capabilities
Frequently asked questions
- What roles can I reach at these companies?
- 7 Marketing Managers comprise the largest group of contacts we hold. 4 Operations Managers are the second-largest. You can also reach 2 Customer Support Specialists, 2 Data Analysts, and 2 Project Managers.
- How many companies use Sprinklr Service?
- 32 companies in our database use Sprinklr Service. They span 12 countries, with the largest presence in the United States.
- What other tools do Sprinklr Service users have?
- Dropbox Paper and Sprout Social appear most frequently among the same users. Slack and Qualtrics Employee Experience also co-appear, indicating these companies often build their stacks around collaboration and feedback tools.
- Is there a free trial or demo?
- Sprinklr offers custom quote-based pricing and invites interested buyers to request a demo. A free trial availability is not established in the information available.
What these companies also use
Based on the other products the same people reviewed. Browse every tool.
Sources
- https://www.sprinklr.com/
- https://www.sprinklr.com/products/customer-service/software/
- https://www.gartner.com/reviews/product/sprinklr-service
- https://www.g2.com/products/sprinklr-service/reviews
- https://umbrex.com/resources/company-profiles/sprinklr/
- https://www.sprinklr.com/products/customer-service/
- https://www.agorapulse.com/blog/social-media-management-tools/sprinklr-pricing/
- https://www.eesel.ai/blog/sprinklr-pricing
- https://www.sprinklr.com/free-trial-to-demo/
- https://www.gartner.com/reviews/product/sprinklr-service/alternatives
- https://www.g2.com/products/sprinklr-service/competitors/alternatives
