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382 companies use Intercom for customer service

  • 382 companies in our database
  • 51 countries
  • Pay per contact, no subscription

Intercom is an AI-powered helpdesk platform used by 382 companies across 51 countries. We hold 386 contacts at these organizations—mostly product, support, and leadership roles.

Use this list to reach customer success managers, support leaders, and founders who have already chosen Intercom for their support operations.

Companies
382
Contacts
386
Countries
51
Category
Customer service platform

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What is Intercom?

Intercom is a next-gen helpdesk and AI-first customer service platform. It combines ticketing, live chat, and AI-driven support automation in a single interface. The platform is built for support teams, customer success teams, and company leadership.

Vendor
Intercom
Pricing
Seat-based subscription starting at $29/seat per month (annual billing) or $39/seat per month (monthly billing), plus AI agent fees at $0.99 per outcome.

Sample companies that use Intercom

CompanyLocationContacts
HeyOrcaCanada2
SendibleLatvia2
SPICA GROUPSlovenia2
1901 GroupUnited Kingdom1
22nd Century StaffingUnited States1
7shifts: Restaurant SchedulingCanada1
99XSri Lanka1
AAAMERICAN PACIFIC MANUFACTURED HOMES, INC.United States1
AbbyFrance1
AcquiaUnited States1
AdvensureIndia1
Adventure Bucket ListCanada1

370 more companies use Intercom

Browse the full list free →

A sample of the companies in our database. The full account list and contacts are available in the app.

Who you can reach at Intercom companies

We can reach 33 customer success managers and 21 support specialists at these companies—the teams who deploy and expand Intercom within their organizations. 73 founders and 33 product managers also appear frequently in our contacts.

By role

  • CEO / Founder73
  • Product Manager33
  • Customer Success Manager33
  • Customer Support Specialist21
  • Operations Manager20
  • Marketing Manager19
  • Software Engineer12
  • Growth Marketer9

By role, measured in contacts.

By country

  • United States171
  • United Kingdom27
  • Canada25
  • India18
  • Brazil17
  • Israel10
  • Australia9
  • Germany8

By country, measured in contacts.

Intercom alternatives

  1. 1. Zendesk Support Suite

    Full-featured support platform comparable to Intercom; used by 7 companies in our database.

  2. 2. Slack

    Messaging and collaboration tool often paired with Intercom; 39 of these companies use both.

  3. 3. Help Scout

    Affordable shared-inbox alternative to Intercom, favored by teams prioritizing simplicity.

  4. 4. Freshdesk

    Multi-channel helpdesk platform with AI automation, cited as a lower-cost Intercom alternative.

Frequently asked questions

What roles can I reach at Intercom-using companies?
Our largest contact groups are 73 founders, 33 product managers, and 33 customer success managers. We also hold contacts in 21 support roles, 20 operations, and 19 marketing.
How many companies in the US use Intercom?
Intercom is most widely deployed in the United States. 382 companies across 51 countries use it in our database.
Do these companies use other tools with Intercom?
Yes. 39 of them also use Slack, 12 use Trello, and 11 use Zoom. Many pair Intercom with HubSpot (10 companies), Zendesk (7 companies), and Zapier (6 companies).
What is the sample company list?
Our verified users include HeyOrca, Sendible, 7shifts, Acquia, Advensure, and others across SaaS, staffing, e-commerce, and professional services.

What these companies also use

Based on the other products the same people reviewed. Browse every tool.

Sources