31 companies use Olark for live chat
- 31 companies in our database
- 5 countries
- Free plan, no card required
Olark is live chat software that connects businesses with website visitors in real time. 31 companies in our database use it, with 31 contacts across 5 countries.
Most users are founders and marketing teams. You can reach 7 CEOs and founders, 3 marketing managers, and 2 operations staff at these companies.
- Companies
- 31
- Contacts
- 31
- Countries
- 5
- Category
- Live Chat Software
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What is Olark?
Olark is a cloud-based live chat platform built by a fully remote, B-Corp-certified company. It helps teams answer visitor questions, qualify leads, and escalate to humans when needed, with proactive messaging triggered by visitor behavior.
- Vendor
- Olark
- Pricing
- Subscription: $29/agent/month (Standard), custom pricing for Pro. Annual discounts available.
Sample companies that use Olark
| Company | Location | Contacts |
|---|---|---|
| ActiveDEMAND | Canada | 1 |
| Akhaura Info Foundation | Bangladesh | 1 |
| AM Conservation Group, Inc. | United States | 1 |
| A or B or C Technologies | India | 1 |
| Appetize - Now Part of SpotOn | United States | 1 |
| Articulate | United States | 1 |
| BayOne Solutions | United States | 1 |
| BombBomb | United States | 1 |
| brightwheel | United States | 1 |
| CallRail | United States | 1 |
| CIENCE | United States | 1 |
| CityScape Insurance | United States | 1 |
19 more companies use Olark
Browse the full list free →A sample of the companies in our database. The full account list and contacts are available in the app.
Who you can reach at Olark companies
7 founder-level decision-makers and 3 marketing managers dominate the user base, reflecting Olark's appeal to small-to-mid-market businesses managing customer conversations internally rather than through dedicated support teams.
By role
- CEO / Founder7
- Marketing Manager3
- Account Executive2
- Account Manager2
- Operations Manager2
- Product Manager2
- Sales Development Representative2
- Administrative Assistant1
By role, measured in contacts.
By country
- United States25
- Canada2
- India2
- Bangladesh1
- United Kingdom1
By country, measured in contacts.
Olark alternatives
1. Zendesk
Omnichannel support platform; broader than live chat alone.
2. Intercom
Customer communication platform with messaging, live chat, and automation.
3. LiveChat
Purpose-built live chat tool; ranked among top alternatives.
4. Drift
AI-powered conversational platform for sales and support.
5. LivePerson
Conversational AI and live engagement platform.
Frequently asked questions
- Which roles do I need to target at Olark-using companies?
- Start with 7 founders and 3 marketing managers—they appear most in our data. Also present: 2 account executives, 2 product managers, and 2 operations staff.
- What other tools do Olark users have?
- Our contacts use Slack in 6 cases, paired with 3 Zendesk Support Suite in 3 instances. 3, Salesforce Sales Cloud, and Trello also appear frequently.
- How many Olark users are in the US vs. elsewhere?
- The largest concentration is in the United States. 31 total companies span 5 countries.
- Is Olark only for live chat, or does it do more?
- Olark is live chat software. It does not natively handle other communication channels like email or social media—users must integrate additional tools for omnichannel support.
What these companies also use
- Slack users6 shared
- Salesforce Sales Cloud users3 shared
- Asana users3 shared
- Trello users2 shared
- Semrush users2 shared
- Guru users2 shared
Based on the other products the same people reviewed. Browse every tool.
Sources
- https://www.olark.com/
- https://www.olark.com/about/
- https://www.g2.com/products/olark/reviews
- https://www.zendesk.com/why-zendesk/zendesk-vs-olark/
- https://www.featurebase.app/blog/olark-pricing
- https://www.olark.com/pricing-tiers/
- https://www.aviso.com/blog/olark-alternatives
- https://www.g2.com/products/olark/competitors/alternatives
- https://www.6sense.com/tech/live-chat/olark-market-share
