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27 companies use Verint Messaging for customer engagement

Updated

  • 27 companies in our database
  • 13 countries
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In our data, 27 companies in 13 countries have people who reviewed Verint Messaging; the most common roles are Marketing Manager (6 contacts) and Customer Support Specialist (5).

We track 27 companies using it, with 31 contacts on file across 13 countries. Most users are in the United States.

Companies
27
Contacts
31
Countries
13
Category
Customer Engagement / Messaging Platforms

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What is Verint Messaging?

Verint Messaging (formerly Conversocial) powers customer service through automated and personalized interactions on private messaging and social media channels. It was acquired by Verint Systems Inc., a leader in voice-of-customer analytics.

Vendor
Verint Systems Inc.
Pricing
Per-interaction SaaS model, starting at £0.40 per interaction

Sample companies that use Verint Messaging

CompanyLocationContacts
First UtilityUnited Kingdom2
Nexstar Media Group IncRussia2
Reboot CriptolabArgentina2
Airfast Tech EnterprisePeru1
BarclaycardUnited Kingdom1
BAUER GroupAustralia1
BLUEBERRY GROUP SP. Z O.O. S.K.APoland1
BMOCanada1
CBCUnited States1
CHCUnited States1
eir IrelandIreland1
FoodUnited States1

15 more companies whose people reviewed Verint Messaging

Browse the full list free →

A sample of the companies in our database. The full account list and contacts are available in the app.

Who you can reach at Verint Messaging companies

6 marketing managers and 5 customer support specialists dominate our contact list. Reaching them matters because they control channel strategy and day-to-day agent operations where Verint is deployed.

By role

  • Marketing Manager6
  • Customer Support Specialist5
  • Customer Success Manager2
  • Data Analyst2
  • CEO / Founder2
  • Operations Manager2
  • Program Manager1
  • Project Manager1

By role, measured in contacts.

By country

  • United States10
  • United Kingdom7
  • Venezuela3
  • Ireland2
  • Canada1
  • Argentina1
  • Peru1
  • Poland1

By country, measured in contacts.

Verint Messaging alternatives

  1. Freshdesk

    491 companies in our data

  2. Intercom

    381 companies in our data

  3. Birdeye

    302 companies in our data

  4. Genesys Cloud CX

    259 companies in our data

The largest Customer Service Platform tools in our data, by companies whose people reviewed them.

Frequently asked questions

Which industries use Verint Messaging?
Our database includes users in media (Nexstar Media Group Inc), financial services (Barclaycard, BMO), utilities (First Utility, eir Ireland), and cryptocurrency (Reboot Criptolab).
How many people can I contact at these companies?
We have 31 contacts on file across 27 companies. The largest group is 6 marketing managers, followed by 5 customer support specialists.
What channels does Verint Messaging support?
It covers WhatsApp, Facebook Messenger, Twitter DM, SMS text messaging, and other private messaging channels in a unified agent desktop.
What are the main benefits customers report?
Users cite reduced cost per contact—Meyer Group cut handling costs by 50%—along with faster first response times and improved customer satisfaction.

Tools people who reviewed Verint Messaging also reviewed

“Shared” counts the companies whose people reviewed both. Browse every tool.

Sources