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Oracle Service Cloud users: 28 companies in our database

Updated

  • 28 companies in our database
  • 10 countries
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In our data, 28 companies in 10 countries have people who reviewed Oracle Service Cloud; the most common roles are Systems Administrator (2 contacts) and Customer Success Manager (2).

We track 28 companies using Oracle Service Cloud, with 28 contacts on file. Most are in the United States, and span 10 countries total.

Companies
28
Contacts
28
Countries
10
Category
Customer Service Platform

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What is Oracle Service Cloud?

Oracle Service Cloud (formerly RightNow) is a unified platform for managing customer support interactions. It enables proactive, personal service through multiple communication channels. Oracle makes it as part of its SaaS suite.

Vendor
Oracle
Pricing
Per-seat subscription; starts around $75–$90 per user per month. Pricing requires sales contact.

Sample companies that use Oracle Service Cloud

CompanyLocationContacts
AccentureSaudi Arabia1
Air Force Personnel CenterUnited States1
AWT - EEEUnited States1
Best BuyUnited States1
CapventisPortugal1
CGIUnited States1
Citizens Property Insurance CorporationUnited States1
Distance Minnesota and Auxiliary partnersUnited States1
epay, a Euronet Worldwide CompanyUnited States1
Eslo Information TechnologyBrazil1
eTouch SystemsUnited States1
Gaea GlobalUnited States1

16 more companies whose people reviewed Oracle Service Cloud

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A sample of the companies in our database. The full account list and contacts are available in the app.

Who you can reach at Oracle Service Cloud companies

2 Systems Administrators and 2 Solutions Architects are the top technical contacts we have. They drive implementation and customization decisions, making them ideal first calls for vendors and integrators.

By role

  • Systems Administrator2
  • Customer Success Manager2
  • Project Manager2
  • Solutions Architect2
  • Business Analyst2
  • COO1
  • Content Marketer1
  • Consultant1

By role, measured in contacts.

By country

  • United States16
  • India3
  • Canada2
  • Australia1
  • Saudi Arabia1
  • South Africa1
  • United Kingdom1
  • Portugal1

By country, measured in contacts.

Oracle Service Cloud alternatives

  1. Freshdesk

    491 companies in our data

  2. Intercom

    381 companies in our data

  3. Birdeye

    302 companies in our data

  4. Genesys Cloud CX

    259 companies in our data

The largest Customer Service Platform tools in our data, by companies whose people reviewed them.

Frequently asked questions

Which industries use Oracle Service Cloud?
Our data includes Oracle Service Cloud users at insurance, government, retail, IT consulting, and financial services firms. Companies range from Best Buy and Citizens Property Insurance to CGI and Accenture.
Who are the key decision-makers at these companies?
We hold 2 Systems Administrators, 2 Solutions Architects, and 2 Project Managers across our contacts. 2 Customer Success Managers and 2 Business Analysts are also on file.
What other tools do Oracle Service Cloud users adopt?
Companies using Oracle Service Cloud also frequently use Oracle EBS CRM and Oracle Linux. Many also run Zoom for communications, Basecamp for project work, and Evernote for knowledge capture.
How many contacts can I reach at these companies?
We hold 28 contacts across 28 Oracle Service Cloud customers. The roles span Systems Administration, Solutions Architecture, Project Management, Customer Success, Business Analysis, and executive leadership.

Tools people who reviewed Oracle Service Cloud also reviewed

“Shared” counts the companies whose people reviewed both. Browse every tool.

Sources