Backchannels home
HomePricing
ResourcesBlog
LinkedIn

ChurnZero is used by 205 companies

  • 205 companies in our database
  • 14 countries
  • Pay per contact, no subscription

ChurnZero is a customer success platform that helps SaaS companies reduce churn, improve retention, and drive revenue growth. 205 companies use it to track customer health, automate workflows, and manage renewals.

We have 249 contacts at these companies in 14 countries. Most are in the United States. The largest group is 110 Customer Success Managers, followed by 15 Account Managers and 14 Operations Managers.

Companies
205
Contacts
249
Countries
14
Category
Customer Success Platform

Try Backchannels free

Reach decision-makers at companies using ChurnZero

Filter 205 accounts to your ICP and unlock the contacts you want. Pay per contact, no subscription.

Browse contacts free

No credit card. Preview before you spend a credit.

What is ChurnZero?

ChurnZero is customer success software designed to help SaaS teams fight churn and improve customer retention. The platform provides visibility into customer health and usage, automates outreach, and tracks renewal risk. It is built by ChurnZero, Inc.

Vendor
ChurnZero, Inc.
Pricing
Custom, quote-based pricing. Annual contracts range from approximately $10,700 to $180,100 depending on user count and plan tier.

Sample companies that use ChurnZero

CompanyLocationContacts
CisionUnited States6
OnBoardUnited States4
ConsumerAffairsUnited States3
Definitive HealthcareUnited States3
DonorSearchUnited States3
DTNUnited States3
ExecVisionUnited States3
iContactUnited States3
MindFireUnited States3
CallRailUnited States2
DemandbaseUnited States2
Ellevation EducationUnited States2

193 more companies use ChurnZero

Browse the full list free →

A sample of the companies in our database. The full account list and contacts are available in the app.

Who you can reach at ChurnZero companies

You can reach 110 Customer Success Managers and 15 Account Managers at most of these companies. These are the roles who evaluate, implement, and use the platform day-to-day.

By role

  • Customer Success Manager110
  • Account Manager15
  • Operations Manager14
  • CEO / Founder10
  • Sales Manager6
  • Product Manager6
  • Account Executive5
  • Project Manager5

By role, measured in contacts.

By country

  • United States192
  • Canada18
  • United Kingdom9
  • India8
  • Brazil6
  • Australia4
  • Israel3
  • Germany3

By country, measured in contacts.

ChurnZero alternatives

  1. 1. Gainsight

    Most established alternative for large, complex customer success organizations with deep health scoring.

  2. 2. Planhat

    Designed for ops-driven teams and scales better as organizations grow beyond mid-market.

  3. 3. Totango

    Customer success platform with retention and health scoring capabilities.

  4. 4. Vitally

    Modern mid-market alternative focused on efficiency and ease of use.

Frequently asked questions

How many companies use ChurnZero?
We have 205 companies using ChurnZero in our database, with 249 contacts across 14 countries.
Which roles at these companies can I reach?
110 Customer Success Managers are the largest group, along with 15 Account Managers, 14 Operations Managers, and 10 founders and CEOs.
What other tools do ChurnZero users typically employ?
ChurnZero users also commonly use 6 Salesforce Sales Cloud, 4 Slack, 4 Google Workspace, and 4 Gong alongside ChurnZero.
What does ChurnZero cost?
ChurnZero uses custom pricing. Most companies pay mid-five figures annually, with quotes typically ranging from $10,700 to $180,100 per year depending on user count and plan.

What these companies also use

Based on the other products the same people reviewed. Browse every tool.

Sources