Who uses CustomerSuccessBox?

21 customer success managers make up the largest group. 12 operations managers are also common users. The platform is deployed across 29 companies in 10 countries.

What roles can we contact at these companies?

We hold 21 customer success managers, 12 operations managers, 5 account managers, and 3 CEOs or founders at these accounts.

How much does CustomerSuccessBox cost?

Pricing starts at $499 per month, with setup fees typically ranging from $5,000 to $10,000. A free trial is available.

What other tools do CustomerSuccessBox users also buy?

Companies using CustomerSuccessBox commonly also use Rocketlane, Freshdesk, Zendesk Support Suite, and other customer engagement platforms.

29 companies use CustomerSuccessBox for customer success

29 companies in our database
10 countries
Pay per contact, no subscription

CustomerSuccessBox is an AI-powered customer success platform for B2B SaaS companies. It helps teams reduce churn and grow recurring revenue by tracking customer outcomes and engagement.

We track 29 companies using it across 10 countries, with 56 total contacts on file. Most users are in India, and the largest group by role is customer success managers.

Companies: 29
Contacts: 56
Countries: 10
Category: Customer Success Management

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What is CustomerSuccessBox?

CustomerSuccessBox is an outcome-driven customer success platform that helps B2B SaaS companies reduce churn and grow recurring revenue. The company was backed with $1 million in funding in March 2018 by pi Ventures and Axilor Ventures.

Vendor: CustomerSuccessBox
Pricing: Subscription starting at $499/month with $5,000–10,000 setup fees

Sample companies that use CustomerSuccessBox

Company	Location	Contacts
LeadSquared	India	12
fleetx.io	India	6
ExtraaEdge Technology Solutions Pvt Ltd	India	5
Anchanto	India	3
Exotel	India	3
Aislelabs	Canada	2
Netcore Solutions	India	2
Verloop.io	India	2
Classpro	India	1
Clear	India	1
edMission CRM	India	1
Experience.com	India	1

17 more companies use CustomerSuccessBox

Browse the full list free →

A sample of the companies in our database. The full account list and contacts are available in the app.

Who you can reach at CustomerSuccessBox companies

You can reach 21 customer success managers at 29 companies—they are the primary users. 12 operations managers at these same accounts also have influence over the platform choice.

By role

Customer Success Manager21
Operations Manager12
Account Manager5
Marketing Manager3
CEO / Founder3
Business Analyst2
Product Manager1
Data Analyst1

By country

India47
Estonia1
Indonesia1
Israel1
Other1
Singapore1
Thailand1
United Arab Emirates1

CustomerSuccessBox alternatives

1. Totango
Frequently compared alternative for customer success management
2. ChurnZero
Top-ranked alternative for reducing churn and revenue tracking
3. Gainsight Customer Success
Competitor positioned for enterprise customer success teams
4. Planhat
Alternative customer success platform with different pricing approach

Frequently asked questions

Who uses CustomerSuccessBox?: 21 customer success managers make up the largest group. 12 operations managers are also common users. The platform is deployed across 29 companies in 10 countries.
What roles can we contact at these companies?: We hold 21 customer success managers, 12 operations managers, 5 account managers, and 3 CEOs or founders at these accounts.
How much does CustomerSuccessBox cost?: Pricing starts at $499 per month, with setup fees typically ranging from $5,000 to $10,000. A free trial is available.
What other tools do CustomerSuccessBox users also buy?: Companies using CustomerSuccessBox commonly also use Rocketlane, Freshdesk, Zendesk Support Suite, and other customer engagement platforms.

What these companies also use

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