What enterprise software do Southwest's teams rely on?

SAP S/4HANA Cloud received 2 reviews from Southwest staff, making it the most reviewed product in the dataset. This suggests significant adoption for financial and operational processes across the company.

Which departments are most active in reviewing software at Southwest?

The Consulting & Analysis team submitted the most reviews with 5 people evaluating products. Engineering & IT follows with 4 reviewers, indicating these groups regularly assess tools for internal use.

What types of tools do Southwest employees review?

Reviews cover a diverse range: enterprise systems like SAP S/4HANA Cloud, communication platforms including Webex and Microsoft Outlook, workforce management through UKG Pro, network administration via SolarWinds and Cisco tools, and analytics with Tableau and SurveyMonkey.

What software does Southwest Airlines use?

Updated October 20, 2026

southwest.com

14 people at Southwest Airlines in our data have reviewed 18 software products; the most reviewed are SAP S/4HANA Cloud (2 people), Agorapulse (1 person) and UKG Pro (1).

People at Southwest Airlines have reviewed 18 different software products across 3 countries. The Consulting & Analysis team accounts for 5 of these reviewers, while Engineering & IT staff represent 4 reviewers. Reviews span enterprise resource planning, collaboration, network management, and analytics tools.

People in our data: 14
Products reviewed: 18
Teams: 5
Countries: 3

The stack, by team

Marketing

2 people

Engineering & IT

4 people

Operations & Finance

2 people

Consulting & Analysis

5 people

Leadership

1 person

ConnectWise ScreenConnect1

Counts are people at Southwest Airlines who reviewed each product. All 18 products: SAP S/4HANA Cloud, Agorapulse, UKG Pro, SolarWinds Network Configuration Manager (NCM), ConnectWise ScreenConnect, Cisco Catalyst Center, Microsoft Outlook, SurveyMonkey, Webex App, Webex Meetings, Snagit, Tableau, Dropbox, Intercom, Wrike, GoTo Meeting, Jira, LeanIX.

A sample of the people at Southwest Airlines

••••••••••
Marketing Manager
Reviewed GoTo Meeting, Jira, Wrike
••••••••••
Other C-Level
Reviewed Webex App, Webex Meetings
••••••••••
Customer Support Specialist
Reviewed SAP S/4HANA Cloud
••••••••••
IT Support
Reviewed ConnectWise ScreenConnect

Names and contact details stay hidden until you open the list in the app.

Companies with a similar stack

Frequently asked questions

What enterprise software do Southwest's teams rely on?: SAP S/4HANA Cloud received 2 reviews from Southwest staff, making it the most reviewed product in the dataset. This suggests significant adoption for financial and operational processes across the company.
Which departments are most active in reviewing software at Southwest?: The Consulting & Analysis team submitted the most reviews with 5 people evaluating products. Engineering & IT follows with 4 reviewers, indicating these groups regularly assess tools for internal use.
What types of tools do Southwest employees review?: Reviews cover a diverse range: enterprise systems like SAP S/4HANA Cloud, communication platforms including Webex and Microsoft Outlook, workforce management through UKG Pro, network administration via SolarWinds and Cisco tools, and analytics with Tableau and SurveyMonkey.

Source: the professional profiles of 14 people at Southwest Airlines in the Backchannels database that list software they reviewed. A review shows a person evaluated or used a product, not what the company bought. Request a correction or removal. All company tech stacks